Terms of service
OVERVIEW
Welcome to Happy Home Outlet. The terms “we”, “us” and “our” refer to Happy Home Outlet. We operate this website, store, and related services, content, features, products, and tools (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your use of our Services. By visiting our website, placing an order, or otherwise using our Services, you agree to these Terms and to our Privacy Policy, available at /policies/privacy-policy. If you do not agree to these Terms, you should not use our Services.
Nothing in these Terms affects your statutory rights under UK consumer law.
SECTION 1 - USE OF OUR SERVICES
By using our Services, you confirm that you are at least 18 years old, or that you are using the Services under the supervision of a parent or legal guardian.
You agree to provide current, complete, and accurate information when using our Services, including when placing an order. You are responsible for maintaining the confidentiality of any account credentials and for all activity carried out under your account.
We reserve the right to refuse service, suspend accounts, or cancel access where we reasonably believe that these Terms have been breached or our Services are being misused.
SECTION 2 - PRODUCTS
We make reasonable efforts to ensure that product descriptions, images, and other content are accurate. However, product colours and appearance may vary depending on your device and screen settings.
All product descriptions, availability, and prices are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities where necessary.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase goods from us. Your order is accepted only when we send you an order confirmation or dispatch confirmation, at which point a contract is formed.
We reserve the right to refuse or cancel any order before acceptance, including where a product is unavailable, where there is an error in pricing or product information, or where we reasonably suspect fraud or misuse.
You should review your order carefully before submitting it. Your rights to cancel an eligible order, return goods, or obtain remedies for faulty, misdescribed, or unsatisfactory goods are set out in our Refund Policy at /policies/refund-policy and under applicable UK consumer law.
You confirm that you are purchasing products for personal, domestic, or household use, and not for resale unless we have agreed otherwise in writing.
SECTION 4 - PRICES AND PAYMENT
All prices shown on our store are in the currency displayed at checkout. Where applicable, taxes and delivery charges will be shown to you before you complete your purchase.
We may change prices at any time, but price changes will not affect orders that have already been accepted.
You confirm that the payment information you provide is valid and that you are authorised to use the payment method submitted with your order.
SECTION 5 - DELIVERY AND RISK
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by events outside our reasonable control, including courier delays, customs delays, severe weather, or disruptions affecting transport services.
Risk in the goods passes to you when the goods come into your physical possession, except where you arrange your own independent carrier that was not offered by us as a delivery option.
Ownership of goods passes to you once we have received payment in full for the relevant goods.
SECTION 6 - CANCELLATIONS, RETURNS, AND STATUTORY RIGHTS
If you purchase goods online, you may have a legal right to cancel your order within the period allowed under UK consumer law. Details of cancellations, returns, refunds, and exchanges are set out in our Refund Policy at /policies/refund-policy.
Nothing in this section or these Terms limits any rights you may have under UK consumer law, including rights relating to faulty, damaged, misdescribed, or not-as-expected goods.
SECTION 7 - INTELLECTUAL PROPERTY
All content on our Services, including text, images, graphics, logos, branding, product descriptions, website design, and other materials, is owned by or licensed to Happy Home Outlet and is protected by applicable intellectual property laws.
You may use our Services only for your personal, non-commercial use. You must not copy, reproduce, distribute, modify, republish, transmit, display, or otherwise exploit any part of our Services without our prior written consent.
Shopify’s name, logo, and related branding are trademarks of Shopify. All other trademarks appearing on our Services belong to their respective owners.
SECTION 8 - THIRD-PARTY TOOLS AND LINKS
Our Services may include access to tools, apps, integrations, or links provided by third parties. We do not control and are not responsible for third-party websites, services, or content.
Your use of third-party services is at your own risk and may be subject to the third party’s own terms and policies.
SECTION 9 - SHOPIFY
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services to you. However, any contract for the sale of goods through this store is between you and Happy Home Outlet, not between you and Shopify.
SECTION 10 - PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy, available at /policies/privacy-policy. By using our Services, you acknowledge that your information may also be processed by Shopify and other service providers as necessary to operate the store and complete your transactions.
SECTION 11 - FEEDBACK AND USER CONTENT
If you submit reviews, comments, suggestions, ideas, or other content to us, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, and display that content in connection with our business.
You confirm that any content you submit is accurate, lawful, and does not infringe the rights of any third party. We reserve the right to remove content that we reasonably believe is unlawful, misleading, abusive, defamatory, infringing, or otherwise inappropriate.
SECTION 12 - ERRORS AND OMISSIONS
Occasionally there may be errors, inaccuracies, or omissions on our website relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct such issues and to update information or cancel orders where necessary.
SECTION 13 - PROHIBITED USES
You may not use our Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website or interfere with another user’s use of the Services.
You must not:
- misuse the website by knowingly introducing viruses, malware, or other harmful material;
- attempt to gain unauthorised access to our systems or servers;
- scrape, harvest, or collect personal or commercial data from our website without permission;
- use bots, automated tools, or similar methods to access the Services in a manner that disrupts or burdens the Services;
- infringe our intellectual property rights or the rights of others;
- use our Services to transmit spam, fraudulent communications, or misleading content.
SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services if we reasonably believe that you have breached these Terms, misused the Services, or engaged in unlawful activity.
Any provisions of these Terms that by their nature should continue after termination will remain in effect, including provisions relating to intellectual property, liability, governing law, and contact information.
SECTION 15 - DISCLAIMERS AND LIMITATION OF LIABILITY
We provide the Services with reasonable care and skill. To the fullest extent permitted by law, we do not guarantee that the Services will always be uninterrupted, secure, or error-free.
Nothing in these Terms limits or excludes any rights you have under UK consumer law.
Subject to the above, we are not liable for indirect or consequential loss, loss of profit, loss of business, loss of opportunity, or loss of data arising from your use of the Services or from any products purchased through the Services, except where such limitation is not permitted by law.
SECTION 16 - GOVERNING LAW
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of [England and Wales].
If you are a consumer, you may also have mandatory rights under the laws of the part of the United Kingdom in which you live.
SECTION 17 - CHANGES TO THESE TERMS
We may update these Terms from time to time by posting the updated version on our website. The latest version will always be available on this page. If we make material changes, we will take reasonable steps to notify customers where required by law.
SECTION 18 - CONTACT INFORMATION
Questions about these Terms should be sent to:
Happy Home Outlet
Meppershall Rd, Upper Stondon, Lower Stondon, Henlow SG16 6LJ
outlet.happyhome.andmore@gmail.com